Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the website and services operated by Upsolia (“Company”, “we”, “us”, or “our”).

By accessing or using our website and SaaS platform (the “Service”), you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use the Service.

1. Description of the Service

Upsolia provides a software-as-a-service (SaaS) platform that allows freelancers, agencies, and businesses to manage online reputation, collect customer reviews, access analytics, and provide white-label services to their own clients.

Our platform may include features such as:

  • Review collection pages
  • QR code and shareable links for collecting reviews
  • Performance analytics and estimated results
  • Client dashboards and reporting tools
  • White-label branding features

We reserve the right to modify or discontinue any part of the Service at any time without prior notice.

2. Eligibility

By using the Service, you confirm that:

  • You are at least 18 years old
  • You have the legal authority to enter into this agreement
  • You will use the Service only for lawful purposes

3. Account Registration

To access certain features of the Service, you may be required to create an account.

You agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your login credentials
  • Be responsible for all activities that occur under your account

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

4. Use of the Service

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Mislead or deceive customers
  • Post or distribute unlawful, defamatory, or harmful content
  • Attempt to gain unauthorized access to the platform or other users’ accounts
  • Interfere with the proper functioning of the Service

The Company reserves the right to restrict or terminate access to users who misuse the platform.

5. White Label Usage

The Service may allow users to resell or present the platform’s functionality under their own branding.

You acknowledge that:

  • You remain responsible for how you present or sell the service to your clients
  • You must not misrepresent the capabilities of the platform
  • You must comply with applicable consumer protection laws

The Company is not responsible for agreements made between you and your clients.

6. Third-Party Platforms

Our Service may interact with or reference third-party platforms such as Google or other review platforms.

We are not affiliated with or endorsed by these platforms unless explicitly stated.

You acknowledge that:

  • Third-party services may change their policies or APIs at any time
  • We are not responsible for the availability or functionality of third-party services

7. Subscription and Payments

Some parts of the Service may be offered on a subscription basis.

By purchasing a subscription, you agree that:

  • Fees will be billed according to the pricing plan selected
  • Payments may be processed through third-party payment providers
  • Subscriptions may renew automatically unless canceled before the renewal date

All fees are non-refundable unless otherwise stated.

We reserve the right to modify pricing at any time with reasonable notice.

8. Intellectual Property

All content, technology, software, trademarks, and materials available through the Service are the property of Upsolia or its licensors.

You may not:

  • Copy
  • Modify
  • Reverse engineer
  • Distribute
  • Sell or license

any part of the Service without prior written permission.

9. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

By using the Service, you consent to the collection and use of information as described in the Privacy Policy.

10. Disclaimer of Warranties

We make no guarantees regarding:

  • Specific business results
  • Increased revenue
  • Improved rankings or visibility
  • The number of reviews collected

11. Limitation of Liability

To the maximum extent permitted by law, Upsolia shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use or inability to use the Service
  • Loss of revenue or business opportunities
  • Third-party platform changes or interruptions

Our total liability shall not exceed the amount paid by you for the Service during the previous 12 months.

12. Termination

We reserve the right to suspend or terminate your access to the Service at any time if you violate these Terms.

Upon termination:

  • Your access to the platform will be revoked
  • Certain data may be deleted after a reasonable period

13. Changes to These Terms

We may update these Terms from time to time.

Continued use of the Service after changes indicates acceptance of the new Terms.

14. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of France, without regard to conflict of law principles.

Any disputes shall be resolved in the courts located in créteil.

15. Contact Information

If you have any questions about these Terms and Conditions, you may contact us at:

Upsolia

Email: support@upsolia.com

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